IT Services for You and Your Business
Computer Troubleshooters of Greater Danbury specializes in working with residents and small businesses with 1 to 30 or so employees. Our technicians have an average of 20 years experience in IT Services, including certifications or partnerships from Microsoft, Dell, Star2Star, Fonality, Rackspace and more.
Meet our personal team of Tech Professionals:
Rick Van Akin, Owner, General Manager and Network Professional
Rick has over 9 years of experience serving Fairfield County businesses. Prior to assisting local business, Rick has over 20 years of large corporate IT experience where there is no time for down time. Rick is our primary on-site technology specialist and is well known in the Northern Fairfield County community as a member of several business groups and a former board member of the Brookfield Chamber of Commerce. Additionally, Rick holds an MBA in Technology Management, which helps him relate Technology Strategies to Business Needs. Outside of CTS-Danbury, Rick is active with scouting and enjoys golf, hiking, camping and boating.
Jim Burley, Senior Technical Professional
Jim has over 15 years of experience serving Fairfield County businesses. Prior to joining Computer Troubleshooters, Jim has over 20 years of large corporate IT experience with companies like General Reinsurance, Nestle and American Can. Jim is our primary on-site technology specialist in Southern Faifield County. He is also a member of several local networking organizations. Jim holds a BS in Math and Computer Science and an MBA in Finance. Outside of CTS, Jim is busy with his young family.
Krissi Morris, Office Manager & Marketing Professional
As the Office Manager, Krissi keeps the office running smoothly and has developed a reputation as our Customer Service Guru. Her professional and caring personality, along with over 15 years experience, are an asset to ensuring excellent customer service. Prior to joining CTS-Danbury, Krissi was a Member Service Director at a YMCA in NJ. Outside of CTS-Danbury, Krissi teaches Zumba part-time, is an active member of the HHES PTO, and enjoys reading and spending time with her three children.
Emory Mathis, Client Services Expert & Technical Professional
Emory has over 7 years experience working in the Technical Support field. Prior to coming to CTC-Danbury Emory provided Technical Support to companies such as Subway and NCR. Emory is A+, Network+, CCNA and Draytek Certified. He is a native of Valdosta GA before moving to Danbury 4 years ago with his wife Jennifer and son EJ. Outside of working at CTS-Danbury, Emory likes spending time with his family and their 3 dogs.
Jeanne Scursso, Bookkeeper & Tax Filing Professional
Jeanne keeps the books straight and keeps us compliant with the various taxing authorities.